New Dimensions Caregivers 4008 Vista Road, Suite C-107, Pasadena, TX 77504 Phone: (281) 201-5872 Effective Date: June 3, 2026
New Dimensions Caregivers (“we,” “us,” or “our”) is committed to protecting the privacy of everyone who visits our website or contacts us about our services. This Privacy Notice explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
When you submit an inquiry or contact request through our website, we may collect your name, mailing address, email address, phone number, and any details you voluntarily share about your daily living needs or Medicaid program enrollment. We also collect standard technical data such as browser type, IP address, and pages visited, which is gathered automatically through our website platform.
How We Use Your Information
We use the information you provide to respond to your inquiries, schedule consultations, coordinate Personal Assistance Services, send service-related communications, and comply with applicable legal and regulatory requirements. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Personal Assistance Services and Your Information
Because we provide non-medical Personal Assistance Services, some information you share with us may relate to your daily living needs or Medicaid program enrollment. We handle this information with strict confidentiality and use it only to assess, coordinate, and deliver the services authorized under your care plan. We may share relevant information with your managed care organization or the Texas Health and Human Services Commission as required to authorize and coordinate your services.
Cookies and Website Data
Our website may use cookies and similar tracking technologies to improve your browsing experience. You may adjust your browser settings to decline cookies, though some website features may not function properly as a result.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this notice or as required by applicable law.
Third Party Services
Our website is built on WordPress and may use third party tools for form processing and analytics. These services have their own privacy practices, and we encourage you to review them if you have concerns.
Your Rights
You have the right to request access to the personal information we hold about you, request corrections to inaccurate information, or request deletion of your information, subject to any legal obligations we have to retain it. To make any of these requests, contact us using the information below.
Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Notice
We may update this Privacy Notice from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this notice periodically.
Contact Us
If you have questions or concerns about this Privacy Notice or how we handle your information, please contact us:
New Dimensions Caregivers 4008 Vista Road, Suite C-107 Pasadena, TX 77504 Phone: (281) 201-5872 Email: rlightfoot@ndcgs.com